ANGEL Course Set-up and Delivery Guide

ANGEL Course Set-up and Delivery Guide

Ann Luck, Senior Instructional Designer, Dutton Institute (revised 19 October, 2006 )

This document is designed to serve as a checklist for EMS faculty and teaching assistants who teach online courses that are delivered through the University's course management system, ANGEL.

NOTE: You may want to print this document each semester to serve as a checklist. (The red check marks will appear as check boxes on your printout!)

The information below is divided into the following time frames:

IMPORTANT STUDENT ACCESS INFORMATION:

By default, a new course section is "disabled," meaning that registered students will not be able to see it when they log in to ANGEL. As the instructor of record, you are responsible for "enabling" your course so students can access it (unless other arrangements have been made).

Resident instruction students will automatically be given access to your course as they register. If you have enabled your course but there are materials you do not want students to see, we suggest "hiding" those.

World Campus students will be added to your course by the World Campus Help Desk one week before the course begins (unless other arrangements have been made.) Please do NOT add or delete students from your course, or change the access rights of any user, without first checking with your Dutton Institute instructional designer or World Campus Help Desk.

8 WEEKS BEFORE COURSE BEGINS

check mark check mark FOR WORLD CAMPUS COURSES WITH CDs: If you need to revise your course CD, the World Campus needs the new master CD no later than 8 weeks before the new course begins. That enables their bookstore, MBS Direct, to have the revised CD on the shelves on time.

2 WEEKS (or more) BEFORE COURSE BEGINS

check mark check mark Import the copy of your previous offering into the new ANGEL section. This step is necessary only if you have taught this course in ANGEL previously and want to use the same course again. And it assumes you have previously exported a copy of your old course! If you don't have a copy of your previous ANGEL offering, see the "End of Course" section of this document, below.

Important: Before you import the copy of your previous offering into the new ANGEL section, you will need to capture the number located in the General Course Settings/Keywords field. To get to that number:

When you go into your new course section (after importing the old section) you will need to enter that number in the “Keywords” field (replacing the other number that is there).

check mark check mark Double-check the "new" course to make sure everything is in place! Make sure the default tab setting (the page where students "land" when they enter the course) is set to "Syllabus" AND that the announcements page is activated.

check mark check mark Finalize your course content revisions (if any). Your course content (except for quizzes and surveys) resides on the Dutton Institute server, not in ANGEL (we just link to it from ANGEL).

check mark check mark Update your course syllabus. Your course syllabus is located on the Dutton Institute server, not in ANGEL (we just link to it from ANGEL). It typically called "syllabus.shtml."

NOTE: For most World Campus courses, there is a second document on the server called "syllabus_prospective.shtml" - that document contains a version of your syllabus that is viewable to prospective students (from the World Campus Web site), in order to give them an idea of what your course will be like. That version of the syllabus has been modified to enable it to remain static from semester to semester (e.g., it contains no dates).

check mark check mark Update your course calendar

check mark check mark Update any ANGEL-specific links within your course. In their course content, some faculty like to provide direct links to items like ANGEL message boards. Doing so is a great strategy, enabling students to quickly and easily participate in specific discussions. However, there is a "maintenance" drawback--the links are section-specific and will no longer work when a new copy of the course is created. So you will need to determine the new URL(s) for your message board(s) and update the links in your course each time the course is offered.

1 WEEK BEFORE COURSE OPENS (a.k.a. "Orientation Week")

Standard practice for World Campus courses is to give students access to the course one week before it officially begins. This period of time is referred to as "Orientation Week." It enables distance learners to try out their Access Accounts and to familiarize themselves with the course environment so that they will be comfortable and ready to learn on the first day of class.

Most of our courses include a document, linked to the syllabus, titled "New? Start Here!" which takes students through a course site orientation that can be completed during Orientation Week.

EXAMPLE: See the syllabus for PNG 511, http://www.e-education.psu.edu/courses/png511/syllabus.shtml

check mark check mark If you wish to have lessons hidden from students until a certain point in the course, use the "start date" setting so that the lesson will automatically be revealed on a certain date/time.
(Some faculty like to hide their lessons so that students won't work ahead. By setting a start date in ANGEL, you are telling the system when to automatically unhide a given folder or individual item in your "Lessons" area.)

check mark check mark "Enable" your course so students can see it (if you have not already done so)

check mark check mark Post a "welcome" message to the course announcements area. This is what your students will see when they log in. There are a few things we recommend that you mention in your initial announcement (see example below):

  1. Ask them to begin the course by reviewing the syllabus, including the "New? Start Here" link that appears on that page.
  2. Outline the course delivery dates.
  3. Recommend that students use the "What's New" tool in ANGEL.
  4. For World Campus students only: Remind them about PSU Access Account expiration (in case their account is set to expire during the course!)

If you imported your course contents from a previous ANGEL section, your announcements will have been imported, too. Simply follow these steps to update the dates:

To add a new announcement:

EXAMPLE:

Welcome to the PNG 511 "Orientation Week!" Please begin by reviewing our course syllabus, located under the Syllabus tab, above. Be sure to click on the "New? Start Here!" button, located on the course syllabus, to begin the REQUIRED course orientation.

This course is 10 weeks in length, with an orientation week preceding the official start of the course.

Right now you are using Penn State's course management system, ANGEL. On your ANGEL Profile page (the screen you see when you first log in) you have the option of being alerted to any new items that have been added to your courses--including announcements, message board postings, and e-mail messages--by turning on the "My Announcements" and "What's New" alerts. We recommend that you turn on these alerts to ensure you don't miss anything! Complete directions for doing so are included in your course orientation.

Reminder for World Campus Students: Your Penn State Access Account is only valid for one year from the start of your first course in the program. Should you need longer to complete the program, you will be required to purchase additional time at a prorated fee. Contact World Campus Student Services if you have any questions or concerns regarding your Penn State Access Account - See http://www.worldcampus.psu.edu/pub/home/studserv/ for contact information.

FIRST WEEK OF CLASS

Most courses begin by asking students to post a self-introduction to a course message board, and many include a student survey that students are asked to complete at the beginning of the course. (The latter typically takes the form of an ANGEL survey.)

check mark check mark Review the personal introductions students post to the course message board and respond to each, or to the entire class in a single note, as a way of welcome.

check mark check mark Review the course's student survey to get a better feel for who your students are and what they are bringing to the learning experience.

check mark check mark Post a note to the Course Introduction message board that summarizes for the class what you've learned about the class make-up (from the Student Survey) and addressing their course expectations (e.g. "Several of you stated that you hoped to learn more about...in this course. While we won't be covering that specifically, we will address the more general issue of...")

check mark check mark Review the ANGEL "Login Report" to see who has NOT yet logged in to the course. To access the Login Report:

DAILY (Recommendation: Every business day and at least once on the weekend)

How often you check the course is an individual decision, but you should let your students know, up front, how often they can expect to hear from you. Checking in at least once each business day and once over the weekend is a good way to keep in touch and to keep the e-mail in your inbox from piling too high!

check mark check mark Check the course message boards for new items needing your attention

check mark check mark Check your course e-mail for new messages needing your attention

NOTE: You can easily see if you have new messages or e-mail when you log in to ANGEL by activating the "What's New" tool:

  1. Click on the Profile button at the upper-right of an ANGEL window. (Or, if you use the default "frames" version of Angel, you can click on the My Profile link in the left-hand menu bar--they both lead to the same page.)
  2. Click on the Edit Page link that appears just below "My Profile Page."
  3. Scroll down to the bottom of the page and check the box next to "What's New" (you can also adjust the "state," "area," and "sequence").
  4. Click on the Save button.

WEEKLY

Once a week (typically on the same day of the week that the course began on) we recommend that you...

check mark check mark Post a note to the course announcements area, telling students what you will be covering in the coming week and reminding them of any due dates

check mark check mark Post any new due dates to the course calendar

check mark check mark Reveal the next lesson (if course is revealed sequentially)

check mark check mark Grade assignments and give students feedback by e-mail or fax
The course includes an electronic grade report, but currently that tool only records ANGEL quiz/survey results. (Students will not be able to see other students' grades, only their own.) So grades, along with detailed feedback on assignments, should be shared with students by private e-mail or fax. IF you should choose to post grades "publicly" in ANGEL, be sure that ONLY each student's PSU 9-digit ID is used for identification. No names, Access Account IDs, or social security numbers can be displayed.

TIP: If you have a dropbox in ANGEL with many submissions, and you'd like to download all submissions at one time so you can view them offline, here are the steps to follow:

  1. Enter the dropbox.
  2. Click on the Utilities link.
  3. Click on Associated File Manager.
  4. Click on the Download All link.
  5. Download the ZIP file.

The manner in which the file is downloaded varies by browser and platform and the ZIP utility used to open the files. You need a program that will unZIP the downloaded file. Folders from the ZIP file are named according to internal ANGEL database rules, so expect to see some funky folder names! NOTE: This procedure does NOT work on the Macintosh Safari browser. We suggest you use Mozilla or Mozilla Firefox instead.

You cannot grade the submissions offline. You have to be in the ANGEL dropbox to do so.

Do NOT try to upload anything to the Associated File Manager. ANGEL will not know what to do with an uploaded file, and you'll then have extra, invisible "garbage" files attached to the course. If you have a file you want to attach as a Feedback File to a submission, use the regular dropbox grading screen to upload and attach it.

check mark check mark Consider holding online office hours
Giving your students a chance to communicate with you in real-time can help build strong relationships and motivate students. ANGEL courses can include chat rooms where you can have synchronous, text-based discussions with your students. Some faculty opt to hold weekly office hours in a chat room, letting students know in advance when they will be available in the chat room (e.g., "Wednesdays from 10:00-11:00 a.m., EST) and inviting them to "stop by." Yes, the telephone works, too, but sometimes a chat room is a less intimidating way to communicate with one's professor! To add a chat room:

MID-COURSE (or even more frequently!)

A great way to see how your course is going, from the students' perspective, is to gather mid-course feedback from your students. You can do this a number of ways, from creating a "survey" in ANGEL where you ask specific questions (a member of the Dutton Institute staff can assist with this!) to using Penn State's "Student Evaluation of Educational Quality" (SEEQ). The latter is administered by the Schreyer Institute and can be given to your students online (you would simply provide them with a URL once you set up the SEEQ with the Schreyer Institute). See more information at http://www.psu.edu/celt/SEEQ.html.

GIS Faculty: Please send a registration reminder to your students at mid-course: "Registration for most courses begins three months from the start of the course. Given the limited number of seats available in our courses, early registration is strongly encouraged. MGIS students are allowed into the courses first; then, if space is available, other students can register."

END OF COURSE

check mark check mark Collect End-of-Course feedback
Gathering feedback from your students at the end of your course can help you to improve their experiences next time. In addition to the SRTE that is required for undergraduate courses (and available for graduate courses, too), consider what YOU are interested in learning about! (Examples are available - contact a member of the Dutton Institute staff for more information.)

NOTE: For most World Campus courses, the World Campus requires the inclusion of a World Campus End-of-Course Survey. If applicable to your course, a link to that instrument will have been included during course development. (Please do not remove that link!)

check mark check mark Post an end-of-course announcement as a wrap-up to the course.

check mark check mark Report final grades and feedback to students individually by private e-mail.

check mark check mark FOR WORLD CAMPUS STUDENTS ONLY - Complete and submit World Campus course rosters.

* NEW - DECEMBER 2004* You can now access your World Campus course roster(s) electronically through the World Campus Help Desk Customer Service Management database (AKA Clockwork). Please follow the steps listed below:

Then click on the link that says: "Click here for printer Friendly version with empty Grade Column"

Now print that page and fill in the grade column and send the grade report to your Student Services Program Staff Assistant.

If you have any problems or need additional information, please contact the World Campus Help Desk at 1-800-252-3592 (select option 4) or 865-0047. They can also be reached by e-mail at wdtechsupport@psu.edu or online at http://tech.worldcampus.psu.edu/.

The electronic roster replaces the print roster that you previously received from Student Services staff. Student Services will maintain this electronic roster and you should have more up to date information when students drop/add a course. Unfortunately, there is still some manual intervention to keep this roster current. If you have a concern regarding a student in your course, please contact your Student Services Representative at 800-252-3592 or email psuwd@psu.edu.

check mark check mark Export a copy of your course (to use for next offering). To export...